Terms & Conditions

Last updated: 12 November 2026

These Terms & Conditions (“Terms”) govern your access to and use of zohaibbutt.com (the “Site”) and every product, service and resource offered through it. The Site is operated by Zohaib Butt · Leadership Insights (“we”, “us”, “our”). By browsing the Site, creating an account, downloading a free resource or purchasing any product, you agree to these Terms. If you do not agree, please do not use the Site.

1. Who we are

Zohaib Butt · Leadership Insights is a professional development ecosystem built around leadership coaching, corporate training, digital learning and practical digital products — including assessments, courses, case-study collections, workbooks, toolkits and coaching programmes.

2. Using the Site

You may use the Site only for lawful purposes. You agree not to attempt to break, overload or interfere with the Site, its APIs or its security features; not to scrape, bulk-download or systematically copy content except through the download links we deliberately provide to you; and not to misrepresent your identity or affiliation when contacting us, booking a call or creating an account.

3. Accounts

Some resources (purchases, free toolkits, member content) require an account. You are responsible for keeping your login details confidential and for all activity under your account. You must provide accurate information when registering, and keep the email address on your account current, because order confirmations, download links and support replies are sent there. Tell us immediately if you suspect unauthorised use of your account.

4. Purchases, pricing and payment

Prices are shown in US dollars on each product page and may change at any time; the price that matters is the one shown at the moment you complete checkout. Payments are processed through third-party payment gateways (including card processing and PayPal) and we never see or store your full card details. Access to a purchased product is normally granted automatically after successful payment. If a payment succeeds but access or a download link fails, contact us and we will fix it or refund you (see our Refund Policy).

5. Licence for digital products

When you buy or receive a digital product (assessment, course, workbook, toolkit, case-study collection or similar), we grant you a personal, non-exclusive, non-transferable licence to download and use it for your own learning or, for organisations that have purchased team access, for internal training use. You may not resell, sublicense, publicly share, upload to file-sharing services, or include the product in any other product or course without our written permission. Free downloads are governed by the same licence rules — free means free to use, not free to redistribute as your own.

6. Free toolkits and gated resources

Where a resource is offered free (for example a Free Resources Toolkit), we may ask for your name and email before delivery. We use those details to deliver the resource and, if you have opted in, to send you relevant updates. Free resources carry no warranty beyond what is stated on their page.

7. Strategy-call bookings

Booking a strategy call is free. Meeting details are sent to the email you provide. If you cannot attend, please reschedule or cancel in advance where possible. Calls are conversational and exploratory; booking a call does not create a coaching engagement unless both sides agree one afterwards.

8. Coaching, training and professional content

Our courses, assessments, articles and coaching sessions provide professional development guidance, not legal, medical, financial or psychological treatment advice. Outcomes depend on your effort and circumstances; we make no guarantee of specific career, business or income results. Where a session is delivered live, times, scope and materials will be agreed with you in advance.

9. AI chatbot and automated tools

The Site includes an AI chatbot trained on our own content. It is a convenience feature: answers may be incomplete or occasionally wrong, and nothing it says overrides product pages, these Terms or direct advice from us. Do not share sensitive personal information in the chat.

10. Intellectual property

All Site content — text, branding, graphics, videos, product files and code — is owned by Zohaib Butt · Leadership Insights or licensed to us, and is protected by copyright and trademark law. “Fair use” excerpts with attribution and a link back to the Site are welcome; wholesale copying is not.

11. Third-party links and embeds

The Site may link to third-party sites or embed third-party content (for example video players or forms). We are not responsible for what those parties do with your data once you leave the Site; their own policies apply.

12. Availability and limitation of liability

We work hard to keep the Site available and correct, but we provide it “as is” without warranties of uninterrupted availability, and we are not liable for indirect or consequential losses (lost profits, lost data, missed opportunities) arising from your use of the Site. Nothing in these Terms limits liability that cannot lawfully be limited. Our total liability for any claim relating to a purchase is limited to the amount you paid for that product.

13. Changes

We may update these Terms as the Site evolves. The “last updated” date above always shows the current version, and significant changes will be reflected on this page before they take effect. Continuing to use the Site after changes means you accept the updated Terms.

14. Contact

Questions about these Terms? Email zohaib@zohaibbutt.com, call or WhatsApp +44 7848 157713, or use the contact page. We aim to reply within two working days.