Leadership Insights

Customizable Training Material Packages
To Help You Deliver A Great Training

Innovative

Fully customizable & editable.

Fun & Engaging

Latest training concepts & models

Ready To Use

Packed with activities & exercises.

Limited Time Offer: Was $2513! Now Only $487!

get the customizable training materials in just $487

This is how we can help With your next training

Download all training materials immediately in their original source files. (Microsoft Word, Power Point, Excel)

Save hours of research and development time. We have done all the hard work so you can focus on the training delivery.

Own complete rights to edit, copy, and reuse the training materials. You can even brand it with your business logo and name.

Access the latest training models and concepts that will get you proven success and measurable results.

Use fun, hands-on activities, exercises and games that will ensure your participants are fully engaged.

Deliver a fun, engaging & effective training easy with our training material packages

Follow the well-structured format & Deliver a powerful training

Enliven your training with numerous activities to tackle fundamental key points

Logically structured standalone modules

Pick out key learning points & Energize team meetings or huddles to stress on & develop specific skills

Take charge of developing your team if you are a people manager or a trainer

Easily customize & tailor further to match your specific training objectives

All you need to deliver a great training!

Training course material packages that are fully scripted, highly adaptable, and user-friendly, incorporating the latest training models and proven concepts with clear direction along with tips and suggestions of what to say with each slide, to help you retain your momentum and your course attendees’ attention – and get your message across in the best possible way.

High Impact Power Point Slide Deck

To support immersive learning, a high impact professionally designed power point slide deck to engage trainees at all levels.

Workbook / Key Notes

A comprehensive reference workbook you can give out to your class participants as a quick future reference.

Trainer Guide

With step-by-step clear directions with tips and suggestions on what to say and how to present each slide.

Activity / Exercise Sheets

Various training material and support documents to help you both explain and debrief the different exercises, activities and games Plus a fun final Jeopardy style review game as a fun ending for your training program.

Additional Support Documents

To ensure you have all you need to deliver a complete and professional training program, additional supporting documents are included with each full course material package. From training evaluation forms to 5 different certificate templates that you can edit and hand out to your participants at the end of your training.

Job Aids & Forms

Specific forms designed to extend and reinforce the training that participants can utilize back on the job to help them apply the new learned concepts (Select training material packages)

Discover Courseware Packages

5 Days Coaching Certificate Program

5 days train the trainer program

coaching conversation program

life coaching
program

Presentation
Skills

leadership development program

magic leadership program

emotional intelligence program

team building
program

neuro linguistic programming

Sales training
program

communication skills program

Interview skill
program

customer services program

webinar
program

real estate
program

leadership coaching toolkit

goal setting
program

Handling Complaints Program

4 week webinar program

anger management toolkit

Building meaningful connection

Executive Coaching Toolkit

autism training program

Presentation Skill Program

Train The Trainer Program

Telephone Skill
Program

Leadership Training Activities

50 Activities of Ethics within with Organization

fun games, icebreaker, and group Activities

50 Emotional Intelligence Activity Kit

lifeguard training activities and games

problem solving games and activities

60 activities and games for pairwork

Energizers and other creative activities

new team building exercises get results

Conflict resolution games

Corporate team-building activities

new team building exercises get results

Limited Time Offer: Was $2513! Now Only $487!

get the customizable training materials in just $487

Comprehensive & Well-structured
Training Course Design Documents

Even if you’ve never delivered a training course before and are finding the whole process a little daunting, our training materials provide everything you need to complete an effective, engaging and fun professional course.
Our training course materials are presented in an easy-to-follow format with enhanced instructions for trainers to explain all of the key points, models and concepts to delegates with clear directions and debriefing instructions for every activity and exercise, incorporating the key points and main takeaways to deliver and tips on how to get your points across. Our tabular Trainer’s Guide provides clear direction and suggestions on what to do and say with each presentation slide, to enhance the delivery of our high-impact PowerPoint slide deck and comprehensive participant workbook.

Training Concepts & Models
that Achieve Measurable Results

Our training course materials and courseware packages come with over 20 years of professional training design and delivery for some of the largest multi-national corporations in the world. Experienced instructional designers and senior trainers have researched and developed these training courses that have proven to be very popular with learners of all types and have consistently achieved measurable business results.

Affordable professionally designed
customizable training materials

You do not need a huge training budget to develop your people. Every true leader knows that staff development is at the core of his/her job. Now, even with a low training budget you can afford to deliver affordable, professionally designed course materials and courseware packages.

Deliver fun, Effective And Professional Trainings Easily!

100% customizable

You can easily customize, personalize and tailor each training course material package to match your training objectives and the training needs of your audience. You even have full rights to brand it with your own brand name. (We only do NOT allow re-sale of our training course material packages)

Great value for a small investment

Receive a package of extensive and well structured training course materials complete with comprehensive trainer guides, delegate workbooks, power point slides, activities and exercises as well as several support documents from evaluation sheets to attendance certificates so you have all you need to run a successful training program.

Get new ideas for activities, exercises and games

Each of our training course material packages includes a plethora of self discovery exercises, activities and games addressing specific key learning points giving you more ideas for activities and interaction to enliven your existing course materials.

Standalone modules can easily be added to enliven your training material

Each training program is logically structured into standalone modules each focusing on a specific topic for ease of customization, addition or incorporation into your own existing course materials

Download and get it immediately

All our course material packages are instantly downloaded so you get it immediately after successfully completing your purchase.

Fun, competitive review game to end on a high note

An exciting and competitive review game (In Power Point) to easily review the content, enhance retention and ensure your participants stay engaged till the very end. (The Power Point game is fully customizable and can be used to create similar review games for other training materials and courses).

Download Everything
Instantly

Pay using any major debit or credit card or using Paypal

Choose your training material package

Unzip the file/s and get all your documents in MS office format

You will be taken to a download page to instantly download your purchase

Add to shopping cart

You will also receive your download links by email

Maximize return on your training investment with the most cost effective solution to your training needs

Great service. Great product.

AMAZING!

Wonderful Program!!!

For
Trainers

Save time and money by delivering an effective training program first time, every time, using our affordable, content-rich training materials that are bespoke designed to ensure smooth delivery, superior understanding, and long-term retention.

Avoid wasting time researching and developing a training protocol that must be tested and delivered multiple times before you can get a real, tangible measure of its efficacy, and potentially, making an expensive and inefficient mistake.

Select one of our comprehensive, fully inclusive training courses or incorporate our modular courses into your existing materials to enhance your content and enrich delivery using fresh, engaging models and concepts that have been proven to work, time and time again.

Keeping your delegates engaged and switched on during learning sessions is one of the core challenges that even professional and experienced trainers commonly face – and our training course materials are specifically designed to encourage interaction and engagement, avoid boredom, and boost trainer confidence to ensure a seamless, slick delivery.

Take the hard work out of delivering training to your employees and ensure the maximum return on your investment!

For
People Managers

As a leader, developing and supporting your team is of course your top priority – so discover the trainer in you and take charge of your team’s professional development and advancement with our affordable courseware packages and training course materials.

Our carefully structured and highly organized courseware materials allow anyone with basic presentation skills to follow and deliver training content confidently and efficiently, complete with helpful tips and insights provided at key stages along the way to build and maintain momentum and ensure an impactful delivery.

Liven up team meetings, choose and reinforce key learning points and boost your team’s enthusiasm and understanding with our professional training course material packages, and integrate bitesize learning opportunities into huddles and collaborations to stress specific skills and concepts that serve your key development areas.

Take control of your team and help them – and you – to reach your full potential by using our training course materials to deliver seamless workplace learning on-the-go.

Customize Your Training Package
To Suit Your Requirements

All our training course material packages are 100% customizable and can be adapted to match your training objectives and the requirements of your audience. You can even re-brand your course materials with your own corporate identity, although we retain copyright of our course content and do not permit the resale of our packages.

Add Standalone
Modules

Individual standalone training modules and topic areas can be integrated into all of our training programs, to allow you to focus on and customize specific topics as required, or to enable you to add or incorporate your own existing course materials.

Let Your Delegates Grow With
Activitie, Exercises And Games

All of our training course material packages include a plethora of self-discovery and independent learning activities, exercises, and games designed to address specific key learning points, as well as providing additional ideas for activities and interaction to add depth and interest to your existing course materials.

Our comprehensive range of courseware packages and training modules incorporate a range of niche-specific subject areas targeted towards clients in the retail sector, including topics such as retail selling skills and retail sales forecasting and planning . We also offer a range of call center-specific training courses like controlling calls, handling angry callers and telephone debt collection.

Unlike the wide variety of off-the-peg training course material providers on the internet that wait to trap the unwary would-be trainer with generic canned courses that prioritize style over substance, our soft skills topics are carefully developed to target specific skills and mindsets using hands-on immersive learning and innovative training models.

All our training materials and courseware packages are designed and developed with both trainers and trainees in mind, and have been tried and tested on the job to ensure their successful delivery by trainers of all types, from frontline employees and first-timers to senior management and training professionals alike.

Get all our training Packages and Save!

Save over $2513 and get  25 full Courses + 12 Activites mini Books just for $487

Limited Time Offer: Was $2513! Now Only $487!

get the customizable training materials in just $487

insights of each program

5 Days Coaching Certificate

Overview

Always putting your customer at the center of your business creates a service driven culture. The best and most successful businesses clearly understood this fact. 

This two day customer service training course will motivate participants to becoming more customer focused and more passionate about delivering outstanding service by understanding the logical and emotional motivations of a customer to buy or continue using a service. participants will learn how to become more flexible communicators who are able to engage better with customers, portray energy, commitment and ownership in each customer interaction.This two day program will energize your staff to deliver world class service that leaves customers with a lasting positive impression.

Course Objectives

By the end of this training course participants will be able to:

Outline of topics

Module 1 : 7 Basics of Coaching

Module 2 : The coaching Market

Module 3 : The Inner Game

Module 4 : DNA of a Coach

Module 5 : Four Dimensions of coach development

Module 6 : Managing the coaching assignments

Module 7 : Coaching Strategy

Module 8 : 7 Coaching Obstacles

Module 9 : How to secure coaching deals

Module 10 : 6 Coaching Tools

Module 11 : Coaching Model

Module 12 : Power of Re-framing

Module 13 : Selling Coaching services

Module 14 : Coaching Skills

Module 15 : Building your coaching brand

Module 16 : Establishing ROI

Module 17: Power Questions

Module 18 : Signs of Coachee Engagement

Module 19 : 7 Coaching Mindset

Module 20 : Traits of a Coach

Module 21 : Accountability and Follow Through

Module 22 : Caution and Benefits of Coaching Model

Module 23 : Coaching Exercises

Module 24 : Coaching for Performance

5 days train the trainer

Overview

Always putting your customer at the center of your business creates a service driven culture. The best and most successful businesses clearly understood this fact. 

This two day customer service training course will motivate participants to becoming more customer focused and more passionate about delivering outstanding service by understanding the logical and emotional motivations of a customer to buy or continue using a service. participants will learn how to become more flexible communicators who are able to engage better with customers, portray energy, commitment and ownership in each customer interaction.This two day program will energize your staff to deliver world class service that leaves customers with a lasting positive impression.

Course Objectives

By the end of this training course participants will be able to:

Outline of topics

Module 1 : Training, Learning and Facilitation

Module 2 : DNA of a Trainer

Module 3 : Go to Market Strategy

Module 4 : Self-Discovery

Module 5 : Selling Training services

Module 6 : Presentation Skills

Module 7 : Adult Learning Theories

Module 8 : Learning styles

Module 9 : Training, Learning and Facilitation

Module 10 : Audience Management

Module 11 : Program Delivery Framework

Module 12 : Story Telling

Module 13 : Learning Methodology

Module 14 : Training Needs Analysis

Module 15 : Launch yourself as a Trainer

Module 16 : Activity Based Learning

Module 17: Client management Process

Module 18 : Game Plan

Module 19 : Negotiation Skills

Module 20 :Persuasion Skills

coaching conversation

Overview

Always putting your customer at the center of your business creates a service driven culture. The best and most successful businesses clearly understood this fact. 

This two day customer service training course will motivate participants to becoming more customer focused and more passionate about delivering outstanding service by understanding the logical and emotional motivations of a customer to buy or continue using a service. participants will learn how to become more flexible communicators who are able to engage better with customers, portray energy, commitment and ownership in each customer interaction.This two day program will energize your staff to deliver world class service that leaves customers with a lasting positive impression.

Course Objectives

By the end of this training course participants will be able to:

Outline of topics

Module 1 : 9 Basics Of Coaching

Module 2 : 3 Distinctions between Managing vs. Coaching

Module 3 : 9 differences between Formal and Informal Coaching

Module 4 : Coach-Like Mindset

Module 5 : 7 Differences: Routine & Coaching Conversations

Module 6 : GROW Coaching Model

Module 7 : ATM Formula - Coaching Readiness

Module 8 : PIA Rule - Coaching Mindset

Communication Skills

Overview

Always putting your customer at the center of your business creates a service driven culture. The best and most successful businesses clearly understood this fact. 

This two day customer service training course will motivate participants to becoming more customer focused and more passionate about delivering outstanding service by understanding the logical and emotional motivations of a customer to buy or continue using a service. participants will learn how to become more flexible communicators who are able to engage better with customers, portray energy, commitment and ownership in each customer interaction.This two day program will energize your staff to deliver world class service that leaves customers with a lasting positive impression.

Course Objectives

By the end of this training course participants will be able to:

Outline of topics

Module 1 : Communication dynamics

Module 2 : Messenger of communication

Module 3 : Managing communcation channels

Customer Service

Overview

Always putting your customer at the center of your business creates a service driven culture. The best and most successful businesses clearly understood this fact. 

This two day customer service training course will motivate participants to becoming more customer focused and more passionate about delivering outstanding service by understanding the logical and emotional motivations of a customer to buy or continue using a service. participants will learn how to become more flexible communicators who are able to engage better with customers, portray energy, commitment and ownership in each customer interaction.This two day program will energize your staff to deliver world class service that leaves customers with a lasting positive impression.

Course Objectives

By the end of this training course participants will be able to:

Outline of topics

Module 2 : Listening skills

Module 3 : Customers management

Emotional Intelligence

Overview

Always putting your customer at the center of your business creates a service driven culture. The best and most successful businesses clearly understood this fact. 

This two day customer service training course will motivate participants to becoming more customer focused and more passionate about delivering outstanding service by understanding the logical and emotional motivations of a customer to buy or continue using a service. participants will learn how to become more flexible communicators who are able to engage better with customers, portray energy, commitment and ownership in each customer interaction.This two day program will energize your staff to deliver world class service that leaves customers with a lasting positive impression.

Course Objectives

By the end of this training course participants will be able to:

Outline of topics

Module 2 : Hard Case For Soft Skills

Module 3 : Interpersonal Intelligence

Handling Complaints

Overview

Always putting your customer at the center of your business creates a service driven culture. The best and most successful businesses clearly understood this fact. 

This two day customer service training course will motivate participants to becoming more customer focused and more passionate about delivering outstanding service by understanding the logical and emotional motivations of a customer to buy or continue using a service. participants will learn how to become more flexible communicators who are able to engage better with customers, portray energy, commitment and ownership in each customer interaction.This two day program will energize your staff to deliver world class service that leaves customers with a lasting positive impression.

Course Objectives

By the end of this training course participants will be able to:

Outline of topics

Module 2 : Communication Skills

Module 3 : Complaints Into Compliments

Interview Skills

Overview

Always putting your customer at the center of your business creates a service driven culture. The best and most successful businesses clearly understood this fact. 

This two day customer service training course will motivate participants to becoming more customer focused and more passionate about delivering outstanding service by understanding the logical and emotional motivations of a customer to buy or continue using a service. participants will learn how to become more flexible communicators who are able to engage better with customers, portray energy, commitment and ownership in each customer interaction.This two day program will energize your staff to deliver world class service that leaves customers with a lasting positive impression.

Course Objectives

By the end of this training course participants will be able to:

Outline of topics

Module 2 : Understanding

Module 3 : Interview Types

leadership developement

Overview

Always putting your customer at the center of your business creates a service driven culture. The best and most successful businesses clearly understood this fact. 

This two day customer service training course will motivate participants to becoming more customer focused and more passionate about delivering outstanding service by understanding the logical and emotional motivations of a customer to buy or continue using a service. participants will learn how to become more flexible communicators who are able to engage better with customers, portray energy, commitment and ownership in each customer interaction.This two day program will energize your staff to deliver world class service that leaves customers with a lasting positive impression.

Course Objectives

By the end of this training course participants will be able to:

Outline of topics

Module 2 : Leadership Attraction

Module 3 : Information Gathering

Life Coaching

Overview

Always putting your customer at the center of your business creates a service driven culture. The best and most successful businesses clearly understood this fact. 

This two day customer service training course will motivate participants to becoming more customer focused and more passionate about delivering outstanding service by understanding the logical and emotional motivations of a customer to buy or continue using a service. participants will learn how to become more flexible communicators who are able to engage better with customers, portray energy, commitment and ownership in each customer interaction.This two day program will energize your staff to deliver world class service that leaves customers with a lasting positive impression.

Course Objectives

By the end of this training course participants will be able to:

Outline of topics

Module 2 : Success Cycle

Module 3 : Focus

Neuro Linguistic Programming

Overview

Always putting your customer at the center of your business creates a service driven culture. The best and most successful businesses clearly understood this fact. 

This two day customer service training course will motivate participants to becoming more customer focused and more passionate about delivering outstanding service by understanding the logical and emotional motivations of a customer to buy or continue using a service. participants will learn how to become more flexible communicators who are able to engage better with customers, portray energy, commitment and ownership in each customer interaction.This two day program will energize your staff to deliver world class service that leaves customers with a lasting positive impression.

Course Objectives

By the end of this training course participants will be able to:

Outline of topics

Module 2 : There is no failure

Module 3 : Meta Model

Presentation Skill

Overview

Always putting your customer at the center of your business creates a service driven culture. The best and most successful businesses clearly understood this fact. 

This two day customer service training course will motivate participants to becoming more customer focused and more passionate about delivering outstanding service by understanding the logical and emotional motivations of a customer to buy or continue using a service. participants will learn how to become more flexible communicators who are able to engage better with customers, portray energy, commitment and ownership in each customer interaction.This two day program will energize your staff to deliver world class service that leaves customers with a lasting positive impression.

Course Objectives

By the end of this training course participants will be able to:

Outline of topics

Module 2 : Making That Presentation Count

Module 3 : Presentational Aids

Sales training

Overview

Always putting your customer at the center of your business creates a service driven culture. The best and most successful businesses clearly understood this fact. 

This two day customer service training course will motivate participants to becoming more customer focused and more passionate about delivering outstanding service by understanding the logical and emotional motivations of a customer to buy or continue using a service. participants will learn how to become more flexible communicators who are able to engage better with customers, portray energy, commitment and ownership in each customer interaction.This two day program will energize your staff to deliver world class service that leaves customers with a lasting positive impression.

Course Objectives

By the end of this training course participants will be able to:

Outline of topics

Module 2 : Prospects Finding

Module 3 : Initiatives

Telephone Skill

Overview

Always putting your customer at the center of your business creates a service driven culture. The best and most successful businesses clearly understood this fact. 

This two day customer service training course will motivate participants to becoming more customer focused and more passionate about delivering outstanding service by understanding the logical and emotional motivations of a customer to buy or continue using a service. participants will learn how to become more flexible communicators who are able to engage better with customers, portray energy, commitment and ownership in each customer interaction.This two day program will energize your staff to deliver world class service that leaves customers with a lasting positive impression.

Course Objectives

By the end of this training course participants will be able to:

Outline of topics

Module 2 : Signalling

Module 3 : Making The Call

TRAIN THE TRAINER

Overview

Always putting your customer at the center of your business creates a service driven culture. The best and most successful businesses clearly understood this fact. 

This two day customer service training course will motivate participants to becoming more customer focused and more passionate about delivering outstanding service by understanding the logical and emotional motivations of a customer to buy or continue using a service. participants will learn how to become more flexible communicators who are able to engage better with customers, portray energy, commitment and ownership in each customer interaction.This two day program will energize your staff to deliver world class service that leaves customers with a lasting positive impression.

Course Objectives

By the end of this training course participants will be able to:

Outline of topics

Module 2 : Enthusiasm

Module 3 : Visual Warning

Start breathing your ideal Life

Overview

Always putting your customer at the center of your business creates a service driven culture. The best and most successful businesses clearly understood this fact. 

This two day customer service training course will motivate participants to becoming more customer focused and more passionate about delivering outstanding service by understanding the logical and emotional motivations of a customer to buy or continue using a service. participants will learn how to become more flexible communicators who are able to engage better with customers, portray energy, commitment and ownership in each customer interaction.This two day program will energize your staff to deliver world class service that leaves customers with a lasting positive impression.

Course Objectives

By the end of this training course participants will be able to:

Outline of topics

Module 2 : Master Your Own Mind

Module 3 : Ignite Passion In Your Relationship

Module 4 : Switch The Sources Of Negativity

Magic Leadership

Overview

Always putting your customer at the center of your business creates a service driven culture. The best and most successful businesses clearly understood this fact. 

This two day customer service training course will motivate participants to becoming more customer focused and more passionate about delivering outstanding service by understanding the logical and emotional motivations of a customer to buy or continue using a service. participants will learn how to become more flexible communicators who are able to engage better with customers, portray energy, commitment and ownership in each customer interaction.This two day program will energize your staff to deliver world class service that leaves customers with a lasting positive impression.

Course Objectives

By the end of this training course participants will be able to:

Outline of topics

Building Meaningful Connection

Overview

Always putting your customer at the center of your business creates a service driven culture. The best and most successful businesses clearly understood this fact. 

This two day customer service training course will motivate participants to becoming more customer focused and more passionate about delivering outstanding service by understanding the logical and emotional motivations of a customer to buy or continue using a service. participants will learn how to become more flexible communicators who are able to engage better with customers, portray energy, commitment and ownership in each customer interaction.This two day program will energize your staff to deliver world class service that leaves customers with a lasting positive impression.

Course Objectives

By the end of this training course participants will be able to:

Outline of topics

The Power Of Real Estate

Overview

Always putting your customer at the center of your business creates a service driven culture. The best and most successful businesses clearly understood this fact. 

This two day customer service training course will motivate participants to becoming more customer focused and more passionate about delivering outstanding service by understanding the logical and emotional motivations of a customer to buy or continue using a service. participants will learn how to become more flexible communicators who are able to engage better with customers, portray energy, commitment and ownership in each customer interaction.This two day program will energize your staff to deliver world class service that leaves customers with a lasting positive impression.

Course Objectives

By the end of this training course participants will be able to:

Outline of topics

Training Material Samples

Limited Time Offer: Was $2513! Now Only $487!

get the customizable training materials in just $487