Create guests who return.
Service, revenue and brand standards.
How the courseware is structured: a presentation extract, a facilitator note page and one participant activity page.
20 courses %C2%B7 Foundation / Advanced / Executive
20Courses included
$1740Individual value
$522Category bundle
$1218You save %E2%80%94 70% off
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Sample
Core Training Materials Sample Pack
Category
Hospitality, Tourism & Luxury
What you%E2%80%99ll see
How the courseware is structured: a presentation extract, a facilitator note page and one participant activity page.
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Get all 20 courses in Hospitality, Tourism & Luxury and save 70%: $522 instead of $1,740 %E2%80%94 $1,218 saved, with every course in the category included.
70% off the combined individual price
Individual value
Bundle
$522
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70% below the combined individual course prices. Individual courses remain available at $87 each.
What this category covers.
Guest experience, revenue management, service recovery, food safety and brand storytelling. For hotels, travel operators and luxury brands where service consistency is the product.
20 professional courses
Individual courses are $87 each. Take all 20 together for $522 %E2%80%94 70% off, saving $1,218.
Luxury Service Excellence
Apply Luxury Service Excellence to improve guest loyalty and service consistency
Executive
$87
Guest Experience Journey Design
Build practical Guest Experience Journey Design capability and strengthen frontline leadership and revenue
Advanced
$87
Hotel Front Office Excellence
Turn Hotel Front Office Excellence into a repeatable approach to manage service recovery with confidence
Advanced
$87
Hospitality Revenue Management
Lead Hospitality Revenue Management with confidence and deliver safe and inclusive guest experiences
Foundation
$87
Food and Beverage Service Leadership
Use Food and Beverage Service Leadership to prepare hospitality brands for digital expectations
Foundation
$87
Housekeeping Quality Management
Apply Housekeeping Quality Management to improve guest loyalty and service consistency
Executive
$87
Service Recovery in HospitalityService Recovery in Hospitality
Build practical Service Recovery in Hospitality capability and strengthen frontline leadership and revenue
Advanced
$87
Hospitality Complaint De-Escalation
Turn Hospitality Complaint De-Escalation into a repeatable approach to manage service recovery with confidence
Advanced
$87
Cultural Intelligence for Guest-Facing Teams
Lead Cultural Intelligence for Guest-Facing Teams with confidence and deliver safe and inclusive guest experiences
Executive
$87
Accessible and Inclusive Hospitality
Use Accessible and Inclusive Hospitality to prepare hospitality brands for digital expectations
Foundation
$87
Sustainable Tourism Operations
Apply Sustainable Tourism Operations to improve guest loyalty and service consistency
Executive
$87
Food Safety and Hygiene Leadership
Build practical Food Safety and Hygiene Leadership capability and strengthen frontline leadership and revenue
Advanced
$87
Hotel Security and Crisis Response
Turn Hotel Security and Crisis Response into a repeatable approach to manage service recovery with confidence
Advanced
$87
Tourism Destination Management
Lead Tourism Destination Management with confidence and deliver safe and inclusive guest experiences
Advanced
$87
Travel Experience Personalization
Use Travel Experience Personalization to prepare hospitality brands for digital expectations
Advanced
$87
Digital Concierge and AI in Hospitality
Apply Digital Concierge and AI in Hospitality to improve guest loyalty and service consistency
Executive
$87
Online Reputation Management
Build practical Online Reputation Management capability and strengthen frontline leadership and revenue
Advanced
$87
Event Operations Excellence
Turn Event Operations Excellence into a repeatable approach to manage service recovery with confidence
Advanced
$87
Hospitality Workforce Retention
Lead Hospitality Workforce Retention with confidence and deliver safe and inclusive guest experiences
Foundation
$87
Luxury Brand Storytelling
Use Luxury Brand Storytelling to prepare hospitality brands for digital expectations
Executive
$87
Take all 20 courses together %E2%80%94 $522
Instead of $1,740 individually. You save $1,218 %E2%80%94 70% off.
Need the whole library?
Access all 600 training courses across 37 categories in one complete library. Pay $5,220 instead of $52,200 when purchasing every course individually %E2%80%94 90% off, a saving of $46,980.
600Courses
37Categories
$5220Complete library
$46980You save (90% off)
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