WHAT IS Emotional Intelligence

“Your ability to recognize and understand your emotions and your skill at using this awareness to manage yourself and your relationship with others.”

 (Drs. Travis Brandberry & Jean Greaves, Authors of The Emotional Intelligence Quick Book)

There are many models of emotional intelligence and the popularize is EI by Daniel Goleman.

According to Daniel Goleman, an American psychologist who helped to popularize EI, there are five main elements of emotional intelligence:

Self-Awareness

Motivation

Social Skills

Self-Regulation

Empathy

Emotional Intelligence

“Your ability to recognize and understand your emotions and your skill at using this awareness to manage yourself and your relationship with others.”

           (Drs. Travis Brandberry & Jean Greaves, Authors of The Emotional Intelligence Quick Book)

There are many models of emotional intelligence and the popularize is EI by Daniel Goleman.

According to Daniel Goleman, an American psychologist who helped to popularize EI, there are five main elements of emotional intelligence:

  1. Self-awareness
  2. Self-regulation
  3. Motivation
  4. Empathy
  5. Social skills

If we break it down into four main attributes or domains, then we can successfully define what emotional intelligence really means:

Attribute one: Self-awareness.

You have the ability to identify your own to figure out your strengths and weaknesses. You are able to know your self-confidence. You are able to feel your self-worth. You are able to achieve great awareness.

Attribute two: Self-management. 

You have the ability to control impulsive feelings and behaviors. You are able to manage your emotions in a healthy way. You take initiative, you follow through on prior commitments, and you adapt to your surroundings. You are in control. You don’t allow yourself to become too preoccupied with other things.

Attribute three: Social awareness. 

You have the ability to understand emotions, needs, and concerns of other people. You are able to pick up emotional cues so to speak. You are able to feel comfortable socially and recognize certain dynamics.

Attribute four: Relationship management. 

You have the ability to develop and maintain strong relationships. You are able to form meaningful relationships and have strong friendships. You are able to clearly communicate, inspire and influence.

Emotional intelligence proposes four broad domains of EQ. These consist of 19 competencies:

Self-Awareness: 

  • Emotional self-awareness: Reading one’s own emotions and recognizing their impact
  • Accurate self-assessment: knowing one’s strengths and limits
  • Self-confidence: a sound sense of one’s self-worth and capabilities

Self-Management:

  • Emotional self-control: Keeping disruptive emotions and impulses under control
  • Transparency: Displaying honesty and integrity; trustworthiness
  • Adaptability: Flexibility in adapting to changing situations or overcoming obstacles
  • Achievement: The drive to improve performance to meet inner standards of excellence
  • Initiative: Readiness to act and seize opportunities
  • Optimism: Seeing the upside in events

Social Awareness:

  • Empathy: Sensing others’ emotions, understanding their perspective, and taking active interest in their concerns
  • Organizational awareness: Reading the currents, decision networks, and politics at the organizational level
  • Service: Recognizing and meeting follower, client, or customer need

Relationship Management:

  • Inspirational leadership: Guiding and motivating with a compelling vision
  • Influence: Wielding a range of tactics for persuasion
  • Developing others: Bolstering others’ abilities through feedback and guidance
  • Change catalyst: Initiating, managing, and leading in a new direction
  • Conflict management: Resolving disagreements
  • Building bonds: Cultivating and maintaining a web of relationships
  • Teamwork and collaboration: Cooperation and Team building

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