Install the KYC Operating System Your Bank Keeps Paying to Skip
Know Your Customer and Customer Due Diligence ships the complete stack: 266 slides in five corporate color editions, seven word-for-word scripts, seven participant workbooks, 350 assessment statements and six documented case studies - Standard Chartered, Onfido, FATF, DBS, Emirates NBD and the client risk rating model.
Hover a Module.
Watch Its Delivery Stack Come Alive.
Every module in Know Your Customer and Customer Due Diligence runs on the same 60-minute executive engine — installing one signature mnemonic framework (5I Operating Model, 4C Identity Model, 4U Beneficial Model, R.A.T.E Model, 4D Enhanced Model, 4S Periodic Model, The Mastery Stack), drilling one documented case study (Standard Chartered, Onfido, FATF, Standard Chartered, DBS, Emirates NBD), and producing one signed operating commitment.
The KYC Operating System
5I Operating Model · Standard Chartered
Hover to explore module ↗Identity, Documents and the Verification Stack
4C Identity Model · Onfido
Hover to explore module ↗Beneficial Owners and the Real Person Behind the Company
4U Beneficial Model · FATF
Hover to explore module ↗Risk Rating: The Customer Is Not All Equal
R.A.T.E Model · Standard Chartered
Hover to explore module ↗EDD: Enhanced Diligence for Enhanced Risk
4D Enhanced Model · DBS
Hover to explore module ↗Periodic Review and the File That Ages
4S Periodic Model · Emirates NBD
Hover to explore module ↗Integration, Action Planning and KYC Mastery
The Mastery Stack · 30-60-90 Plan
Hover to explore module ↗What It Installs — Every bank collects documents; few build files that survive scrutiny. A weekly 5I habit identifies the customer, investigates the structure, interprets the risk, interviews the purpose and iterates the file - due diligence stops being a checklist and becomes an operating discipline.
Signature Mnemonic Framework — Installs the 5I Operating Model (Identify the Customer – Investigate the Structure – Interpret the Risk Picture – Interview the Purpose – Iterate the File) — run it every week, not just when the review lands.
The KYC Remediation Journey — After its deferred prosecution agreement, Standard Chartered rebuilt KYC as an industrial process - files, ratings and refresh cycles with evidence, and remediation became the blueprint the industry studies.
Complete Module Delivery Pack — Complete Module 01 delivery pack — slide deck in 5 corporate color editions (PPTX + PDF), word-for-word facilitator script, and slide-anchored participant workbook for The KYC Operating System.
Practice-First, Every Module — Five competencies scored statement by statement — 350 statements across the full program — plus a live-work lab and a framework recall game in every module.
What It Installs — Identity fraud meets a moving defense or it meets a rubber stamp. The 4C loop collects the documents, checks them against tamper signals, corroborates with biometrics and data, and captures the evidence trail - the verification stack does the proving, not the analyst's eye.
Signature Mnemonic Framework — Installs the 4C Identity Model (Collect the Identity Documents – Check the Tamper Signals – Corroborate With Biometrics and Data – Capture the Evidence Trail) — run it every week, not just when the review lands.
The Verification Stack Standard — Onfido layered documents, biometrics and data into one verification stack - identity fraud met a moving defense instead of a static photocopy check.
Complete Module Delivery Pack — Complete Module 02 delivery pack — slide deck in 5 corporate color editions (PPTX + PDF), word-for-word facilitator script, and slide-anchored participant workbook for Identity, Documents and the Verification Stack.
Practice-First, Every Module — Five competencies scored statement by statement — 350 statements across the full program — plus a live-work lab and a framework recall game in every module.
What It Installs — The company is a shell until the human behind it is named. The 4U loop uncovers the ownership chain, unites the registry and bank views, updates the picture on change and understands the control question - the beneficial owner stops being a blank field.
Signature Mnemonic Framework — Installs the 4U Beneficial Model (Uncover the Ownership Chain – Unite Registry and Bank Views – Update on Structural Change – Understand Who Controls) — run it every week, not just when the review lands.
Beneficial Ownership Standards — The global standard-setter made beneficial ownership transparency the baseline - registries and banks now chase the same human, and the shell company lost its shadow.
Complete Module Delivery Pack — Complete Module 03 delivery pack — slide deck in 5 corporate color editions (PPTX + PDF), word-for-word facilitator script, and slide-anchored participant workbook for Beneficial Owners and the Real Person Behind the Company.
Practice-First, Every Module — Five competencies scored statement by statement — 350 statements across the full program — plus a live-work lab and a framework recall game in every module.
What It Installs — A flat risk model taxes the honest and waves the risky through. The R.A.T.E loop rates geography, product and behavior, applies the weights, tiers the customer and evidences the decision - risk appetite finally meets customer strategy.
Signature Mnemonic Framework — Installs the R.A.T.E Model (Rate the Risk Factors – Apply the Weighting Model – Tier the Customer Base – Evidence the Rating Decision) — run it every week, not just when the review lands.
The Client Risk Rating Model — The bank's rating model weighted geography, product and behavior - risk appetite met customer strategy, and the tier decision became an evidenced act, not an opinion.
Complete Module Delivery Pack — Complete Module 04 delivery pack — slide deck in 5 corporate color editions (PPTX + PDF), word-for-word facilitator script, and slide-anchored participant workbook for Risk Rating: The Customer Is Not All Equal.
Practice-First, Every Module — Five competencies scored statement by statement — 350 statements across the full program — plus a live-work lab and a framework recall game in every module.
What It Installs — High-risk segments are cases, not checkboxes. The 4D loop deepens the file on PEPs and corridors, documents the source-of-wealth narrative, decides at senior approval and diligences on a refresh clock - enhanced risk gets enhanced evidence.
Signature Mnemonic Framework — Installs the 4D Enhanced Model (Deepen the High-Risk File – Document the Source of Wealth – Decide at Senior Approval – Diligence on the Refresh Clock) — run it every week, not just when the review lands.
EDD for High-Risk Segments — DBS treated PEPs and high-risk corridors as cases - senior approval, source-of-wealth narratives and refresh clocks turned enhanced risk into enhanced evidence.
Complete Module Delivery Pack — Complete Module 05 delivery pack — slide deck in 5 corporate color editions (PPTX + PDF), word-for-word facilitator script, and slide-anchored participant workbook for EDD: Enhanced Diligence for Enhanced Risk.
Practice-First, Every Module — Five competencies scored statement by statement — 350 statements across the full program — plus a live-work lab and a framework recall game in every module.
What It Installs — A KYC file is perishable - the review is how it stays true. The 4S loop schedules the review by tier, screens against the watchlists, scores the refresh evidence and stores the file ready for the examiner - reviews run as a factory, not a fire drill.
Signature Mnemonic Framework — Installs the 4S Periodic Model (Schedule the Review by Tier – Screen Against Watchlists – Score the Refresh Evidence – Store the File Examiner-Ready) — run it every week, not just when the review lands.
Periodic Review Industrialization — Emirates NBD ran reviews as a factory - aging queues, evidence standards and closure quality gates made the file that ages a file that survives the examiner.
Complete Module Delivery Pack — Complete Module 06 delivery pack — slide deck in 5 corporate color editions (PPTX + PDF), word-for-word facilitator script, and slide-anchored participant workbook for Periodic Review and the File That Ages.
Practice-First, Every Module — Five competencies scored statement by statement — 350 statements across the full program — plus a live-work lab and a framework recall game in every module.
What It Installs — Six frameworks, one KYC operating system. Every loop from Modules 01-06 is stacked into one working system and committed to a dated 30-60-90 plan - with owners, artifacts and review dates named in the room.
Signature Mnemonic Framework — Installs the The Mastery Stack (The full stack on one page – A dated 30-60-90 plan per leader – Named commitments and witnesses – The 30-day check-in ritual) — run it every week, not just when the review lands.
Six frameworks, one KYC operating system. Every loop from Modules 01-06 is stacked into one working system and committed to a dated 30-60-90 plan - with owners, artifacts and review dates named in the room.
Complete Module Delivery Pack — Complete Module 07 delivery pack — slide deck in 5 corporate color editions (PPTX + PDF), word-for-word facilitator script, and slide-anchored participant workbook for Integration, Action Planning and KYC Mastery.
Practice-First, Every Module — Five competencies scored statement by statement — 350 statements across the full program — plus a live-work lab and a framework recall game in every module.
The KYC Operating System
Every bank collects documents; few build files that survive scrutiny. A weekly 5I habit identifies the customer, investigates the structure, interprets the risk, interviews the purpose and iterates the file - due diligence stops being a checklist and becomes an operating discipline.
in this module
Identify the Customer
5I Operating Model
Included in kit: Identify the Customer — part of the 5I Operating Model installed in The KYC Operating System.
Investigate the Structure
5I Operating Model
Included in kit: Investigate the Structure — part of the 5I Operating Model installed in The KYC Operating System.
Interpret the Risk Picture
5I Operating Model
Included in kit: Interpret the Risk Picture — part of the 5I Operating Model installed in The KYC Operating System.
Interview the Purpose
5I Operating Model
Included in kit: Interview the Purpose — part of the 5I Operating Model installed in The KYC Operating System.
Iterate the File
5I Operating Model
Included in kit: Iterate the File — part of the 5I Operating Model installed in The KYC Operating System.
Identity, Documents and the Verification Stack
Identity fraud meets a moving defense or it meets a rubber stamp. The 4C loop collects the documents, checks them against tamper signals, corroborates with biometrics and data, and captures the evidence trail - the verification stack does the proving, not the analyst's eye.
in this module
Collect the Identity Documents
4C Identity Model
Included in kit: Collect the Identity Documents — part of the 4C Identity Model installed in Identity, Documents and the Verification Stack.
Check the Tamper Signals
4C Identity Model
Included in kit: Check the Tamper Signals — part of the 4C Identity Model installed in Identity, Documents and the Verification Stack.
Corroborate With Biometrics and Data
4C Identity Model
Included in kit: Corroborate With Biometrics and Data — part of the 4C Identity Model installed in Identity, Documents and the Verification Stack.
Capture the Evidence Trail
4C Identity Model
Included in kit: Capture the Evidence Trail — part of the 4C Identity Model installed in Identity, Documents and the Verification Stack.
Beneficial Owners and the Real Person Behind the Company
The company is a shell until the human behind it is named. The 4U loop uncovers the ownership chain, unites the registry and bank views, updates the picture on change and understands the control question - the beneficial owner stops being a blank field.
in this module
Uncover the Ownership Chain
4U Beneficial Model
Included in kit: Uncover the Ownership Chain — part of the 4U Beneficial Model installed in Beneficial Owners and the Real Person Behind the Company.
Unite Registry and Bank Views
4U Beneficial Model
Included in kit: Unite Registry and Bank Views — part of the 4U Beneficial Model installed in Beneficial Owners and the Real Person Behind the Company.
Update on Structural Change
4U Beneficial Model
Included in kit: Update on Structural Change — part of the 4U Beneficial Model installed in Beneficial Owners and the Real Person Behind the Company.
Understand Who Controls
4U Beneficial Model
Included in kit: Understand Who Controls — part of the 4U Beneficial Model installed in Beneficial Owners and the Real Person Behind the Company.
Risk Rating: The Customer Is Not All Equal
A flat risk model taxes the honest and waves the risky through. The R.A.T.E loop rates geography, product and behavior, applies the weights, tiers the customer and evidences the decision - risk appetite finally meets customer strategy.
in this module
Rate the Risk Factors
R.A.T.E Model
Included in kit: Rate the Risk Factors — part of the R.A.T.E Model installed in Risk Rating: The Customer Is Not All Equal.
Apply the Weighting Model
R.A.T.E Model
Included in kit: Apply the Weighting Model — part of the R.A.T.E Model installed in Risk Rating: The Customer Is Not All Equal.
Tier the Customer Base
R.A.T.E Model
Included in kit: Tier the Customer Base — part of the R.A.T.E Model installed in Risk Rating: The Customer Is Not All Equal.
Evidence the Rating Decision
R.A.T.E Model
Included in kit: Evidence the Rating Decision — part of the R.A.T.E Model installed in Risk Rating: The Customer Is Not All Equal.
EDD: Enhanced Diligence for Enhanced Risk
High-risk segments are cases, not checkboxes. The 4D loop deepens the file on PEPs and corridors, documents the source-of-wealth narrative, decides at senior approval and diligences on a refresh clock - enhanced risk gets enhanced evidence.
in this module
Deepen the High-Risk File
4D Enhanced Model
Included in kit: Deepen the High-Risk File — part of the 4D Enhanced Model installed in EDD: Enhanced Diligence for Enhanced Risk.
Document the Source of Wealth
4D Enhanced Model
Included in kit: Document the Source of Wealth — part of the 4D Enhanced Model installed in EDD: Enhanced Diligence for Enhanced Risk.
Decide at Senior Approval
4D Enhanced Model
Included in kit: Decide at Senior Approval — part of the 4D Enhanced Model installed in EDD: Enhanced Diligence for Enhanced Risk.
Diligence on the Refresh Clock
4D Enhanced Model
Included in kit: Diligence on the Refresh Clock — part of the 4D Enhanced Model installed in EDD: Enhanced Diligence for Enhanced Risk.
Periodic Review and the File That Ages
A KYC file is perishable - the review is how it stays true. The 4S loop schedules the review by tier, screens against the watchlists, scores the refresh evidence and stores the file ready for the examiner - reviews run as a factory, not a fire drill.
in this module
Schedule the Review by Tier
4S Periodic Model
Included in kit: Schedule the Review by Tier — part of the 4S Periodic Model installed in Periodic Review and the File That Ages.
Screen Against Watchlists
4S Periodic Model
Included in kit: Screen Against Watchlists — part of the 4S Periodic Model installed in Periodic Review and the File That Ages.
Score the Refresh Evidence
4S Periodic Model
Included in kit: Score the Refresh Evidence — part of the 4S Periodic Model installed in Periodic Review and the File That Ages.
Store the File Examiner-Ready
4S Periodic Model
Included in kit: Store the File Examiner-Ready — part of the 4S Periodic Model installed in Periodic Review and the File That Ages.
Integration, Action Planning and KYC Mastery
Six frameworks, one KYC operating system. Every loop from Modules 01-06 is stacked into one working system and committed to a dated 30-60-90 plan - with owners, artifacts and review dates named in the room.
in this module
The full stack on one page
The Mastery Stack
Included in kit: The full stack on one page — part of the The Mastery Stack installed in Integration, Action Planning and KYC Mastery.
A dated 30-60-90 plan per leader
The Mastery Stack
Included in kit: A dated 30-60-90 plan per leader — part of the The Mastery Stack installed in Integration, Action Planning and KYC Mastery.
Named commitments and witnesses
The Mastery Stack
Included in kit: Named commitments and witnesses — part of the The Mastery Stack installed in Integration, Action Planning and KYC Mastery.
The 30-day check-in ritual
The Mastery Stack
Included in kit: The 30-day check-in ritual — part of the The Mastery Stack installed in Integration, Action Planning and KYC Mastery.
A Complete Delivery Kit — Not a Slide Deck
Each of the 7 modules in Know Your Customer and Customer Due Diligence ships the same sixteen-asset architecture. Pick it up and deliver the hour.
Workshop Deck × 5 Colors
The module deck in Navy Blue, Emerald Green, Burgundy, Teal and Royal Purple — editable PPTX plus print PDF.
Word-for-Word Script
Opening story, stage directions, timing tables, case debrief and the closing commitments page — verbatim.
Participant Workbook
Slide-anchored working notes, artifacts and reflection pages — print-ready for every seat.
50-Statement Assessment
Five competencies scored statement by statement — 350 statements across the full program.
Documented Case Study
Story, analysis, discussion questions and framework application — a real company, observable moves.
Core Activity + Game
A live-operations lab plus a framework recall game per module — practice owns a protected slot every quarter hour.
5 Energizers × 7
Thirty-five energizers across the program — one every fifteen minutes, attention designed not hoped for.
Exercises + Job Aids
Applied follow-up exercises per module and one-page pocket references for the signature frameworks.
Instructor Guide + Welcome Pack
Program-level delivery handbook, logistics, welcome letter and preparation work — the whole operating manual.
One Program. Every Way You Deliver.
PowerPoint Decks (.pptx)
266 workshop slides (Master Deck + 7 Module Decks covering 5I Operating Model, 4C Identity Model, 4U Beneficial Model, R.A.T.E Model, 4D Enhanced Model, 4S Periodic Model, The Mastery Stack) in 5 corporate color editions (Navy Blue, Emerald Green, Burgundy, Teal, and Royal Purple). Fully unlocked for corporate branding.
Word Facilitator Kit (.docx)
7 word-for-word facilitator scripts, 7 facilitator guides, 7 participant workbooks, 7 module assessments (350 statements), 6 case studies (Standard Chartered, Onfido, FATF, Standard Chartered, DBS, Emirates NBD), plus core activities, exercises, energizers and recall games for every module.
Print-Ready Editions (.pdf)
Clean, press-ready PDF editions of every slide deck, workbook, self-assessment, pocket job aid card, and post-program evaluation form — ready to print or distribute to cohorts of 12–24 participants.
Built for Professionals Who Develop Others
Managers, Directors And Senior Leaders
Programme leaders who want a clear operating rhythm, a common language for the team, and evidence in the weekly meeting. L&D teams that need a program which runs clean without external facilitators. Trainers and consultants who want a delivery engine they can brand and run for clients. Outcome installed: Seven frameworks · documented case studies · a dated 30-60-90 Know Your Customer and Customer Due Diligence plan.
Corporate Trainers & Facilitators
Deliver a flagship 7-hour Know Your Customer and Customer Due Diligence program on Monday morning without writing a single slide or script. Open the word-for-word script, run the core activity and framework recall game in every module, and facilitate like you built it.
L&D & Capability Directors
Roll out a unified Know Your Customer and Customer Due Diligence operating system across cohorts of 12–24 participants — backed by 7 mnemonic frameworks (5I Operating Model, 4C Identity Model, 4U Beneficial Model, R.A.T.E Model, 4D Enhanced Model, 4S Periodic Model, The Mastery Stack) and 350 scored assessment statements.
Consultants & Executive Coaches
Deploy the 6 documented case studies (Standard Chartered, Onfido, FATF, Standard Chartered, DBS, Emirates NBD), applied written exercises and pocket job aids inside client engagements — no seat licenses or recurring fees.
One Program. One Price. Your Complete Training Library.
Regular price $187 — launch price $87 + $100 free bonus
Download the Complete Program →One-time payment • Instant download • Secure checkout
Everything included in Know Your Customer and Customer Due Diligence
- ✓ 266 slides in 5 corporate color editions (PPTX + PDF) — master + 7 module decks
- ✓ 7 word-for-word facilitator scripts + program instructor guide
- ✓ 7 participant workbooks + 350-statement assessment pack
- ✓ Every case study, activity, exercise, energizer and recall game — 20+ tools
- ✓ Training plan, welcome pack, program brochure and job aids
- ✓ Deliver inside your company or practice — no seat licenses, no recurring fees
Everything You Might Be Wondering
How is this different from a course I send my team to watch?
There is nothing to “send”. This is the complete delivery kit — slides, scripts, workbooks, assessments and games — the same assets a certified facilitator runs in a live executive session. You (or any trainer) deliver it; the kit makes the hour feel rehearsed from the first run. Watching builds awareness; running this program builds behavior.
Can I really deliver it without certification?
Yes. Every module runs on the same 60-minute engine with a word-for-word script and a minute-by-minute run sheet. Read the script once end to end, follow the run sheet with a visible timer, and the hour is fully controlled. The facilitator guide also lists the pitfalls — what to avoid in every segment.
Why five color editions of the same deck?
So the material can sit inside your corporate identity instead of fighting it. Navy Blue, Emerald Green, Burgundy, Teal and Royal Purple — identical content, five professional schemes. Add your logo, adjust examples to your industry, and the program reads as yours.
What exactly is the $100 free bonus?
A private 1-on-1 Strategy Session with Zohaib Butt, booked after your purchase during the launch window. You leave with a dated 30-60-90 delivery plan — which modules to run, in which order, with which success measures. It is included free this week; after the window it is no longer part of the offer.
Can I use it for client work?
Yes — trainers, consultants and L&D teams deliver the program inside their own client engagements. The license covers commercial delivery; the only restriction is republishing the raw files as your own product. Your client sees your brand in the room; the kit stays your back-office engine.
What happens when the countdown ends?
The launch price runs on a rolling 24-hour loop in your own browser — when the timer hits zero it resets automatically and the launch window simply continues, so the offer stays open while the launch is live. What you see is your honest remaining window; the regular price returns only when we close the launch for good.
Install the System. Retire the Defaults.
Seven modules (5I Operating Model, 4C Identity Model, 4U Beneficial Model, R.A.T.E Model, 4D Enhanced Model, 4S Periodic Model, The Mastery Stack). Six documented case studies (Standard Chartered, Onfido, FATF, Standard Chartered, DBS, Emirates NBD). 266 slides across five color editions. One complete Know Your Customer and Customer Due Diligence operating system — at the $87 launch price with the Free $100 1-on-1 Know Your Customer and Customer Due Diligence Strategy Session Session.
Get the Complete 7-Module Program — $87 →